There are several ways to make a complaint. You can contact us on the phone or face to face, or you can send your enquiry to us in a letter or an email to starcarslondon@live.com.
Upon receipt, we will refer your complaint to the individual/department best equipped to respond to your complaint.
Your complaint will be thoroughly investigated and we will provide you with the outcome of such investigations as soon as possible (please allow 7-10 working days for a formal written response). Where appropriate, you will receive details of any proposed action to resolve the reported issues and if necessary, you will be given an apology.
If you are not happy with our response, and you are an eligible complainant, you can escalate your complaint to the Financial Ombudsman, you must do so within six months of the date of the final response letter.
You can contact them:
By phone: 0800 023 4567
By post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR.
By Email: complaint.info@financial-ombudsman.org.uk
Welcome to Star Car London Star Cars London – Great Deals on Used Cars in Chingford Welcome to Star Cars London, your trusted destination for quality used cars in the Chingford area. We are a specialist used car dealership proud to deliver first-class customer service and highly competitive prices. Our carefully selected stock includes vehicles to suit all budgets and lifestyles, so whether you're after a city runabout or a family SUV, we're confident you'll find the right car with us. We update our stock list regularly, so even if you don’t see what you’re looking for online, it’s always worth giving us a call – we may already have your perfect car arriving soon. At Star Cars London, we don’t just sell cars – we do everything we can to help you drive away in the right vehicle. We also offer: 3-Month Warranty Included on all cars Fully Serviced with a minimum of 6 months MOT HPI Checked Vehicles for peace of mind Nationwide Home Delivery Finance Options Available Part Exchange Welcome Why not visit us at our dealership in Chingford? We look forward to welcoming you and helping you get on the road in your ideal car. Contact Star Cars London today – Quality Cars, Trusted Service.
Park Farm, Sewardstone Road, Chingford, Essex, E4 7RG
Email : starcarslondon@live.comT: 02036323099 M: 07701 032895
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